/* iwupreceptor.com — "gazette" layout in Indiana Wesleyan University's own colors: a newspaper
   nameplate with double rules, serif headlines, crimson column rules, numbered steps set as a
   margin column, a crimson closing band. */
:root{
  /* Colors from indwes.edu's own stylesheets (2026-09-24): #A6192E crimson, #982832 / #8B1F2B / #7A1127 /
     #701D29 deep crimsons, #C13747 light crimson, #B2B4B2 cool gray, #333333 body text, #111111 near black,
     #F4F4F4 / #F3F3F3 panel greys, #E5E3E3 and #E0E0E0 lines, #555555 muted. */
  --paper:#FFFFFF;
  --panel:#F4F4F4;
  --panel-2:#E5E3E3;
  --line:#E0E0E0;
  --gray:#B2B4B2;
  --ink:#111111;
  --text:#333333;
  --muted:#555555;
  --crimson:#A6192E;
  --crimson-2:#982832;
  --deep:#7A1127;
  --deepest:#701D29;
  --rose:#C13747;
  --crimson-soft:#F6E8EA;
  --shadow:0 1px 2px rgba(17,17,17,.06),0 12px 30px rgba(17,17,17,.08);
  --head:"Fraunces",Georgia,"Times New Roman",serif;
  --body:"Public Sans",system-ui,-apple-system,"Segoe UI",sans-serif;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth;scroll-padding-top:90px}
body{margin:0;background:var(--paper);color:var(--text);font-family:var(--body);font-size:17.5px;line-height:1.72;overflow-x:hidden}
img,svg{max-width:100%}
a{color:var(--crimson);text-underline-offset:3px;text-decoration-thickness:1px}
a:hover{color:var(--deep);text-decoration-thickness:2px}
h1,h2,h3,h4{font-family:var(--head);font-weight:700;line-height:1.1;letter-spacing:-.01em;margin:0 0 .5em;color:var(--ink);font-optical-sizing:auto}
h1{font-size:clamp(2.3rem,5vw,3.6rem);font-weight:800;letter-spacing:-.02em}
h2{font-size:clamp(1.6rem,3vw,2.15rem)}
h3{font-size:1.28rem}
p{margin:0 0 1.05em}
.wrap{max-width:1160px;margin:0 auto;padding:0 16px}
@media(min-width:720px){.wrap{padding:0 28px}}
.sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.hp{position:absolute!important;left:-9999px!important;width:1px;height:1px;opacity:0}
.skip{position:absolute;left:-9999px;top:8px;background:#fff;padding:8px 12px;z-index:100}
.skip:focus{left:8px}
.eyebrow{display:block;font-family:var(--body);font-weight:700;font-size:.74rem;letter-spacing:.14em;text-transform:uppercase;color:var(--crimson);margin:0 0 10px}

/* ---------------------------------------------------------------- buttons + fields */
.btn{display:inline-flex;align-items:center;gap:8px;font-family:var(--body);font-weight:700;font-size:.95rem;line-height:1;padding:15px 22px;border-radius:3px;border:2px solid transparent;text-decoration:none;cursor:pointer;transition:background .15s,color .15s,border-color .15s}
.btn-orange{background:var(--crimson);color:#fff}
.btn-orange:hover{background:var(--deep);color:#fff}
.btn-line{background:#fff;color:var(--ink);border-color:var(--ink)}
.btn-line:hover{background:var(--ink);color:#fff}
.btn-ghost{background:transparent;color:var(--ink);border-color:var(--ink)}
.btn-ghost:hover{background:var(--ink);color:#fff}
.btn-block{width:100%;justify-content:center}
.f{display:block;margin:0 0 12px}
.f label{display:block;font-size:.78rem;font-weight:700;color:var(--ink);margin:0 0 5px}
.f input,.f select,.f textarea{width:100%;font:inherit;font-size:16px;color:var(--ink);background:#fff;border:0;border-bottom:1.5px solid var(--gray);border-radius:0;padding:10px 2px;appearance:none;-webkit-appearance:none}
.f select{background-image:linear-gradient(45deg,transparent 50%,var(--ink) 50%),linear-gradient(135deg,var(--ink) 50%,transparent 50%);background-position:calc(100% - 14px) 55%,calc(100% - 9px) 55%;background-size:5px 5px;background-repeat:no-repeat;padding-right:30px}
.f textarea{border:1.5px solid var(--gray);padding:10px 12px}
.f input:focus,.f select:focus,.f textarea:focus{outline:none;border-color:var(--crimson);box-shadow:0 2px 0 0 var(--crimson)}
.f-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}
@media(max-width:420px){.f-row{grid-template-columns:minmax(0,1fr)}}
.fine{font-size:.76rem;color:var(--muted);margin:10px 0 0;line-height:1.45}

/* ---------------------------------------------------------------- nameplate header (double rule) */
.top{position:sticky;top:0;z-index:40;background:#fff;border-top:5px solid var(--crimson);border-bottom:4px double var(--ink)}
.top .wrap{display:flex;align-items:center;gap:22px;height:70px}
.brand{display:flex;align-items:center;gap:11px;text-decoration:none;color:var(--ink);flex-shrink:0}
.brand svg{width:40px;height:40px}
.brand b{display:block;font-family:var(--head);font-weight:800;font-size:1.4rem;line-height:1;letter-spacing:-.01em}
.brand small{display:block;font-size:.7rem;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin-top:5px}
.nav{display:flex;gap:0;margin:0 auto}
.nav a{font-weight:600;font-size:.92rem;color:var(--text);text-decoration:none;padding:6px 14px;border-left:1px solid var(--line)}
.nav a:first-child{border-left:0}
.nav a:hover,.nav a[aria-current=page]{color:var(--crimson);text-decoration:underline;text-decoration-thickness:2px;text-underline-offset:6px}
.top .btn{padding:12px 16px;font-size:.88rem}
.menu{display:none;margin-left:auto;background:none;border:0;padding:8px;cursor:pointer;color:var(--ink);flex-shrink:0}
.brand{min-width:0}
@media(max-width:480px){.brand small{font-size:.62rem;letter-spacing:.03em}.top .wrap{gap:10px}}
@media(max-width:360px){.brand small{display:none}}
@media(max-width:1060px){
  .nav{display:none;position:absolute;left:0;right:0;top:70px;flex-direction:column;background:#fff;border-bottom:4px double var(--ink);padding:4px 16px 14px;margin:0}
  .top.open .nav{display:flex}
  .nav a{padding:13px 2px;border-left:0;border-top:1px solid var(--line)}
  .nav a:first-child{border-top:0}
  .menu{display:block}
  .top .btn{display:none}
}

/* ---------------------------------------------------------------- hero (front page) */
.hero{position:relative;background:var(--panel);border-bottom:1px solid var(--line)}
.hero .wrap{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,.9fr);gap:0;align-items:stretch;padding-top:44px;padding-bottom:52px}
.hero .wrap>div:first-child{padding-right:44px}
.hero-side{border-left:1px solid var(--gray);padding-left:40px}
.hero .lede{font-size:1.16rem;color:var(--text);max-width:640px}
.hero .lede::first-letter{font-family:var(--head);font-weight:800;float:left;font-size:3.6em;line-height:.82;margin:.06em .1em 0 0;color:var(--crimson)}
.crumbs{font-size:.82rem;color:var(--muted);margin:0 0 18px;padding:0 0 10px;border-bottom:1px solid var(--line)}
.crumbs a{color:var(--muted);text-decoration:none}
.crumbs a:hover{color:var(--crimson)}
.crumbs span{margin:0 7px;opacity:.6}
.byline{font-size:.8rem;color:var(--muted);margin:-4px 0 18px;font-style:italic}
.hero-cta{display:flex;flex-wrap:wrap;gap:10px;margin-top:24px}
/* the form is a boxed "clipping": hairline frame, crimson rule on top */
.hero-card{background:#fff;color:var(--ink);border:1px solid var(--gray);border-top:6px solid var(--crimson);padding:22px 22px 18px;position:relative}
.hero-card::after{content:"";position:absolute;inset:5px;border:1px solid var(--line);pointer-events:none}
.hero-card h2{font-size:1.45rem;margin:0 0 4px}
.hero-card .sub{color:var(--muted);font-size:.92rem;margin:0 0 14px}
.hero-card form{position:relative;z-index:1}
.hero-mobile{display:none}
@media(max-width:920px){
  .hero .wrap{grid-template-columns:minmax(0,1fr);padding-top:26px;padding-bottom:36px}
  .hero .wrap>div:first-child{padding-right:0}
  .hero-side{display:none}
  .hero-mobile{display:flex}
}
.hero.home{background:#fff}
.hero.home .wrap{padding-top:54px;padding-bottom:64px}
.hero.home h1{font-size:clamp(2.6rem,6vw,4.4rem)}

/* ---------------------------------------------------------------- figures in a ruled row */
.markers-sec{padding:0;border-bottom:1px solid var(--line)}
.markers{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:0}
.mk{padding:22px 24px;border-left:1px solid var(--line)}
.mk:first-child{border-left:0;padding-left:0}
.mk b{display:block;font-family:var(--head);font-weight:800;font-size:2.6rem;line-height:1;color:var(--crimson);margin:0 0 6px}
.mk span{font-size:.9rem;line-height:1.45;color:var(--text)}
@media(max-width:720px){.mk{border-left:0;border-top:1px solid var(--line);padding-left:0}.mk:first-child{border-top:0}}

/* ---------------------------------------------------------------- guide sections */
.sec{padding:50px 0}
.sec+.sec{border-top:4px double var(--gray)}
.sec.alt{background:#fff}
.sec.tight{padding:32px 0}
.prose{max-width:780px}
.prose>h2{padding-left:18px;border-left:5px solid var(--crimson)}
.prose h3{margin:1.5em 0 .5em}
.prose ul,.prose ol{padding-left:1.2em;margin:0 0 1.1em}
.prose li{margin:0 0 .5em}
.prose ul li::marker{color:var(--crimson)}
.lead{font-size:1.1rem;color:var(--text)}
code.rt{font-family:var(--body);font-weight:700;font-size:.82em;letter-spacing:.02em;color:var(--deep);background:var(--crimson-soft);border-bottom:1.5px solid var(--crimson);padding:1px 5px;white-space:nowrap}
.note{border-top:2px solid var(--ink);border-bottom:1px solid var(--line);padding:14px 0 12px;margin:0 0 1.2em;font-family:var(--head);font-size:1.12rem;font-weight:600;color:var(--ink);line-height:1.45}
.note p:last-child{margin:0}
.tbl{overflow-x:auto;margin:0 0 1.3em;border-top:2px solid var(--ink);border-bottom:2px solid var(--ink)}
.tbl table{border-collapse:collapse;width:100%;font-size:.93rem;min-width:520px}
.tbl caption{text-align:left;font-family:var(--head);font-weight:700;padding:12px 0 6px;color:var(--ink);font-size:1rem}
.tbl th{text-align:left;font-weight:700;font-size:.76rem;letter-spacing:.1em;text-transform:uppercase;color:var(--crimson);padding:11px 14px 9px 0;border-bottom:1px solid var(--ink)}
.tbl td{padding:10px 14px 10px 0;border-top:1px solid var(--line);vertical-align:top}
/* steps: numbers set in the margin, hairline between */
ol.steps{list-style:none;padding:0;margin:0 0 1.3em;counter-reset:st}
ol.steps li{counter-increment:st;position:relative;padding:14px 0 14px 64px;border-top:1px solid var(--line)}
ol.steps li:last-child{border-bottom:1px solid var(--line)}
ol.steps li::before{content:counter(st);position:absolute;left:0;top:8px;width:48px;text-align:right;font-family:var(--head);font-weight:800;font-size:2.2rem;line-height:1;color:var(--crimson)}
ol.steps b{display:block;font-family:var(--head);font-size:1.1rem;color:var(--ink);margin:0 0 3px}

/* ---------------------------------------------------------------- index cards, hubs */
.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:26px 30px}
.card{display:block;border-top:3px solid var(--ink);padding:14px 0 6px;text-decoration:none;color:var(--text)}
.card:hover b{color:var(--crimson)}
.card b{display:block;font-family:var(--head);font-size:1.22rem;font-weight:700;line-height:1.2;margin:0 0 7px;color:var(--ink)}
.card span{display:block;font-size:.9rem;color:var(--muted);line-height:1.5}
.card .tag{display:block;font-size:.68rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--crimson);margin:0 0 8px}
.card::after{content:"Read \2192";display:block;margin-top:10px;font-size:.82rem;font-weight:700;color:var(--crimson)}
.hub-group{margin:0 0 44px}
.hub-group>h2{font-size:1.5rem;padding-bottom:10px;border-bottom:1px solid var(--ink)}
.sec-head{max-width:760px;margin:0 0 26px}
.states-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:0 24px}
.states-grid a{display:block;padding:9px 0;border-bottom:1px solid var(--line);text-decoration:none;font-weight:600;color:var(--ink)}
.states-grid a:hover{color:var(--crimson)}
.states-grid a.tx{color:var(--crimson);font-family:var(--head);font-weight:800;font-size:1.08rem}

/* ---------------------------------------------------------------- faq as Q&A, sources, figure */
.faq{max-width:820px;border-top:2px solid var(--ink)}
.faq details{border-bottom:1px solid var(--line)}
.faq summary{list-style:none;cursor:pointer;font-family:var(--head);font-weight:700;font-size:1.1rem;color:var(--ink);padding:16px 36px 16px 34px;position:relative}
.faq summary::-webkit-details-marker{display:none}
.faq summary::before{content:"Q";position:absolute;left:0;top:15px;font-family:var(--head);font-weight:800;color:var(--crimson)}
.faq summary::after{content:"+";position:absolute;right:4px;top:12px;font-family:var(--body);font-weight:400;font-size:1.5rem;color:var(--muted)}
.faq details[open] summary::after{content:"\2212"}
.faq details p{margin:0 0 18px;padding-left:34px;color:var(--text)}
.sources{font-size:.85rem;color:var(--muted)}
.sources ul{padding-left:1.1em;margin:.4em 0 0}
.sources a{color:var(--text)}
.updated{font-weight:700;font-size:.74rem;letter-spacing:.1em;text-transform:uppercase;color:var(--muted)}
.figsec{padding-top:40px;padding-bottom:8px}
.fig{margin:0;max-width:960px}
.fig img{display:block;width:100%;height:auto;border:1px solid var(--line)}
.fig figcaption{font-size:.86rem;color:var(--muted);margin-top:10px;font-style:italic}
.smap{columns:3 240px;column-gap:28px;padding-left:1.1em;margin:0}
.smap li{margin:0 0 6px;break-inside:avoid}

/* ---------------------------------------------------------------- match band (crimson) */
.match{background:var(--crimson);color:#fff;position:relative;border-top:4px double #fff}
.match .wrap{position:relative;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,430px);gap:48px;align-items:center;padding-top:60px;padding-bottom:60px}
.match h2{color:#fff}
.match p,.match ul{color:#F6E8EA}
.match ul{padding-left:1.1em}
.match li{margin:0 0 .35em}
.match li::marker{color:#fff}
.match a{color:#fff}
.match .hero-card{border-color:#fff;border-top-color:var(--ink)}
.match .hero-card a{color:var(--crimson)}
.match .hero-card .sub{color:var(--muted)}
@media(max-width:920px){.match .wrap{grid-template-columns:minmax(0,1fr);gap:26px;padding-top:42px;padding-bottom:42px}}

/* ---------------------------------------------------------------- footer */
.foot{background:var(--ink);color:#B2B4B2;font-size:.92rem;padding:50px 0 110px;border-top:6px solid var(--crimson)}
.foot .cols{display:grid;grid-template-columns:1.3fr 1fr 1fr 1fr;gap:28px}
.foot h4{font-family:var(--body);font-size:.72rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:#fff;margin:0 0 12px;padding-bottom:8px;border-bottom:1px solid #333}
.foot a{display:block;color:#E0E0E0;text-decoration:none;padding:3px 0}
.foot a:hover{color:#fff;text-decoration:underline}
.foot .brand{color:#fff;margin:0 0 12px}
.foot .brand small{color:#B2B4B2}
.foot .legal{border-top:1px solid #333;margin-top:34px;padding-top:18px;font-size:.8rem;color:#999;display:flex;flex-wrap:wrap;gap:8px 22px;justify-content:space-between}
.news{display:flex;gap:8px;margin:14px 0 6px;max-width:340px}
.news input{flex:1;min-width:0;font:inherit;font-size:15px;border-radius:3px;border:1px solid #444;background:#1d1d1d;color:#fff;padding:10px 12px}
.news input::placeholder{color:#999}
.news .btn{padding:10px 14px;font-size:.86rem}
.foot [data-ob-intake-status]{color:#E0E0E0!important}
@media(max-width:860px){.foot .cols{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}}
@media(max-width:520px){.foot .cols{grid-template-columns:minmax(0,1fr)}}

/* ---------------------------------------------------------------- home: the four-column story */
.split{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:40px;align-items:start}
@media(max-width:860px){.split{grid-template-columns:minmax(0,1fr);gap:20px}}
.road{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:0;counter-reset:rd;border-top:2px solid var(--ink)}
.road div{padding:18px 22px 6px;counter-increment:rd;border-left:1px solid var(--line)}
.road div:first-child{border-left:0;padding-left:0}
.road div::before{content:counter(rd);display:block;font-family:var(--head);font-weight:800;font-size:2.4rem;line-height:1;color:var(--crimson)}
.road b{display:block;font-family:var(--head);font-size:1.18rem;margin:10px 0 6px;line-height:1.2;color:var(--ink)}
.road p{font-size:.93rem;color:var(--text);margin:0}
@media(max-width:900px){.road{grid-template-columns:repeat(2,minmax(0,1fr))}.road div:nth-child(3){border-left:0;padding-left:0}}
@media(max-width:520px){.road{grid-template-columns:minmax(0,1fr)}.road div{border-left:0;padding-left:0;border-top:1px solid var(--line)}.road div:first-child{border-top:0}}
.fourohfour{padding:90px 0;text-align:center}

/* ---------------------------------------------------------------- planner */
.planner{background:var(--panel)}
.pl{display:grid;grid-template-columns:minmax(0,1fr);gap:0}
.pl-tabs{display:flex;flex-wrap:wrap;gap:0;border-bottom:2px solid var(--ink)}
.pl-tab{font-family:var(--body);font-weight:700;font-size:.9rem;padding:12px 16px;border:0;background:none;color:var(--muted);cursor:pointer;border-bottom:4px solid transparent;margin-bottom:-2px}
.pl-tab[aria-selected="true"]{color:var(--crimson);border-bottom-color:var(--crimson)}
.pl-panel{background:#fff;padding:26px;border:1px solid var(--line);border-top:0}
.pl-top{display:grid;grid-template-columns:200px minmax(0,1fr);gap:26px;align-items:center;margin-bottom:18px}
.pl-total{border-right:1px solid var(--line);padding-right:20px}
.pl-total b{display:block;font-family:var(--head);font-size:3.2rem;font-weight:800;line-height:1;color:var(--crimson)}
.pl-total span{display:block;font-size:.84rem;color:var(--muted);margin-top:4px}
.pl-route{display:flex;flex-wrap:wrap;gap:10px 18px}
.pl-stop{display:flex;align-items:center;gap:8px;text-decoration:none;color:var(--ink)}
.pl-stop span{font-size:.8rem;color:var(--muted)}
.pl-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0;margin:0 0 18px;border-top:1px solid var(--ink)}
.pl-facts div{padding:12px 16px 0 0}
.pl-facts dt{font-size:.7rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--crimson);margin:0 0 5px}
.pl-facts dd{margin:0;font-size:.93rem;line-height:1.45}
.pl-cta{display:flex;flex-wrap:wrap;gap:10px}
@media(max-width:900px){.pl-tabs{flex-wrap:nowrap;overflow-x:auto}.pl-tab{white-space:nowrap}.pl-top{grid-template-columns:minmax(0,1fr)}.pl-total{border-right:0;padding-right:0}.pl-facts{grid-template-columns:minmax(0,1fr)}}

/* ---------------------------------------------------------------- reviews */
.rv-sum{display:flex;align-items:baseline;gap:12px;margin:0 0 22px}
.rv-sum b{font-family:var(--head);font-size:3rem;color:var(--ink)}
.rv-sum span,.rv-stars{color:var(--crimson);letter-spacing:2px}
.rv-stars i{font-style:normal;color:var(--line)}
.rv-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:26px}
.rv{border-top:3px solid var(--ink);padding:16px 0 0}
.rv p{font-family:var(--head);font-size:1.1rem;line-height:1.5;color:var(--ink)}
.rv-who b{display:block;color:var(--ink)}
.rv-who span{font-size:.84rem;color:var(--muted)}

/* ---------------------------------------------------------------- chat */
.obc-launch{position:fixed;right:18px;bottom:18px;z-index:60;display:flex;align-items:center;gap:11px;padding:6px 18px 6px 6px;border-radius:4px;background:#fff;border:1px solid var(--ink);box-shadow:0 14px 34px rgba(17,17,17,.22);cursor:pointer;font:inherit;color:var(--ink);transition:transform .15s}
.obc-launch:hover{transform:translateY(-2px)}
.ol-av{position:relative;width:50px;height:50px;border-radius:3px;flex-shrink:0;box-shadow:0 0 0 2px var(--crimson)}
.ol-av svg{width:50px;height:50px;display:block}
.ol-av::before{content:"";position:absolute;inset:0;animation:iw-pulse 2.8s ease-out infinite}
.ol-av::after{content:"";position:absolute;right:-4px;bottom:-4px;width:13px;height:13px;border-radius:50%;background:#2FB66E;border:2.5px solid #fff}
.ol-text{text-align:left;line-height:1.2}
.ol-text b{display:block;font-family:var(--head);font-size:1rem;color:var(--ink)}
.ol-text small{display:block;font-size:.75rem;color:var(--muted);margin-top:3px}
.obc-launch[data-unread-count]::after{content:attr(data-unread-count);position:absolute;left:42px;top:-8px;min-width:20px;height:20px;padding:0 5px;border-radius:10px;background:var(--crimson);color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;border:2px solid #fff}
.obc-launch[aria-expanded="true"]{padding:6px}
.obc-launch[aria-expanded="true"] .ol-text{display:none}
@media(max-width:720px){.obc-launch{padding:5px}.ol-text{display:none}}
.obc-teaser{position:fixed;right:18px;bottom:92px;z-index:60;max-width:270px;background:#fff;border:1px solid var(--ink);border-top:4px solid var(--crimson);box-shadow:0 14px 34px rgba(17,17,17,.18);padding:12px 32px 12px 14px;cursor:pointer;animation:iw-rise .35s ease-out}
.obc-teaser p{margin:0;font-size:.93rem;line-height:1.45;color:var(--ink)}
.obc-teaser-x{position:absolute;right:6px;top:4px;background:none;border:0;font-size:1.3rem;line-height:1;color:var(--muted);cursor:pointer;padding:4px}
#obc-panel{position:fixed;right:18px;bottom:90px;z-index:61;width:372px;max-width:calc(100vw - 24px);height:540px;max-height:calc(100vh - 120px);background:#fff;border:1px solid var(--ink);box-shadow:0 24px 60px rgba(17,17,17,.28);display:none;flex-direction:column;overflow:hidden}
#obc-panel.open{display:flex}
.obc-head{background:var(--crimson);color:#fff;padding:14px 14px 13px 16px;display:flex;align-items:center;gap:12px;border-bottom:4px double #fff}
.obc-av{position:relative;width:44px;height:44px;border-radius:3px;background:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden}
.obc-av svg{width:44px;height:44px}
.obc-av svg:not(.face){width:28px;height:28px}
.obc-head b{display:block;font-family:var(--head);font-size:1.05rem}
.obc-head small{display:flex;align-items:center;gap:6px;color:#F6E8EA;font-size:.78rem}
.obc-x{margin-left:auto;background:none;border:0;color:#fff;font-size:1.7rem;line-height:1;cursor:pointer;padding:4px 6px}
#obc-body{flex:1;overflow-y:auto;padding:16px 14px;background:var(--panel);display:flex;flex-direction:column;gap:8px}
.obc-msg{max-width:84%;padding:10px 13px;border-radius:4px;font-size:.95rem;line-height:1.45;white-space:pre-wrap;word-wrap:break-word}
.obc-msg.bot{background:#fff;align-self:flex-start;border:1px solid var(--line)}
.obc-msg.me{background:var(--ink);color:#fff;align-self:flex-end}
.obc-hint{align-self:center;font-size:.74rem;color:var(--muted);margin:2px 0}
#chatForm{display:flex;gap:8px;padding:10px;border-top:1px solid var(--line);background:#fff}
#obc-input{flex:1;font:inherit;font-size:16px;border:1px solid var(--gray);border-radius:3px;background:#fff;padding:11px 13px;min-width:0}
#obc-input:focus{outline:none;border-color:var(--crimson)}
#chatForm button{width:44px;height:44px;border-radius:3px;border:0;background:var(--crimson);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}
body.chatpg{background:#fff}
body.chatpg #obc-panel{display:flex;position:fixed;inset:0;width:auto;max-width:none;height:100%;max-height:none;border:0;box-shadow:none}
body.chatpg .obc-x{display:none}
.obc-back{background:none;border:0;color:#fff;padding:4px;cursor:pointer;display:flex}
.face .eye{transform-box:fill-box;transform-origin:center;animation:iw-blink 5s infinite}
.face .tilt{transform-origin:24px 34px;animation:iw-tilt 8.5s ease-in-out infinite}
.face .bust{animation:iw-breathe 4s ease-in-out infinite}
@keyframes iw-blink{0%,92%,100%{transform:scaleY(1)}95%{transform:scaleY(.1)}}
@keyframes iw-tilt{0%,100%{transform:rotate(0)}35%{transform:rotate(-3deg)}70%{transform:rotate(2deg)}}
@keyframes iw-breathe{0%,100%{transform:translateY(0)}50%{transform:translateY(.7px)}}
@keyframes iw-pulse{0%{box-shadow:0 0 0 0 rgba(166,25,46,.45)}75%,100%{box-shadow:0 0 0 14px rgba(166,25,46,0)}}
@keyframes iw-rise{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
@media(prefers-reduced-motion:reduce){.face *,.ol-av::before,.obc-teaser{animation:none!important}}

/* ---------------------------------------------------------------- WhatsApp + text dock */
.dock-left{position:fixed;left:18px;bottom:22px;z-index:59;display:flex;flex-direction:column;gap:10px}
.fab{width:52px;height:52px;border-radius:4px;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 22px rgba(17,17,17,.24);text-decoration:none;transition:transform .15s}
.fab:hover{transform:translateY(-2px)}
.fab-wa{background:#25D366}
.fab-sms{background:var(--crimson)}
@media(min-width:901px){.fab-sms{display:none}}
body.chatpg .dock-left{display:none}

/* ---------------------------------------------------------------- popup */
.ob-popup{position:fixed;inset:0;z-index:80;background:rgba(17,17,17,.6);display:none;align-items:center;justify-content:center;padding:16px}
.ob-popup.show{display:flex}
.ob-popup .pop{background:#fff;max-width:440px;width:100%;overflow:hidden;box-shadow:0 30px 80px rgba(0,0,0,.35);position:relative;border-top:6px solid var(--crimson)}
.pop-top{padding:22px 22px 14px;position:relative;border-bottom:4px double var(--gray)}
.pop-top h2{font-size:1.7rem;margin:4px 0 6px}
.pop-top p{margin:0 0 4px;color:var(--text);font-size:.95rem}
.pop-top .eyebrow{margin:0}
.pop-body{padding:16px 22px 20px}
.pop-x{position:absolute;right:10px;top:8px;z-index:2;background:none;border:0;color:var(--ink);font-size:1.8rem;cursor:pointer;line-height:1;padding:4px 8px}